We’re here to help and best of all, it’s completely free. If you haven't yet reviewed our FAQ page, we recommend you do so, you might find your answer there.
For all online order enquiries you can chat with our Customer Care via the live chat, call us, or we also recommend using our contact form, we are pretty quick to respond. If you have a query about something physical store related, you can call our stores directly here.
Customer Care Line Hours:
Mon - Fri, 9am - 5pm AEDT
Email & Chat Hours:
Mon - Fri, 9am - 8pm AEDT
Saturday, 10:30am - 6:30pm AEDT
You can also find us on Instagram, Facebook & Tik Tok.
Our Customer Care operates Monday to Saturday. You can contact Customer Care using our live chat or the form below.
25 – 49 units: 15% off RRP
50 – 149 units: 20% off RRP
150+ units: 25% off RRP
$100 setup fee + $5 – $10 per unit depending on the size and complexity of the graphic.
Please upload a file with a high resolution (minimum 300dpi) in any of the following formats: jpg, svg, eps, pdf.
Keep in mind there's a 2 to 3 weeks production time for embroidery. (Excluding shipping)
Once we receive your submission, we'll confirm the sizing of the logo and get back to you with the next steps.